Customer Experience Solutions

One unified system to understand customers and grow retention.

About Our Service

About Our Service

Most companies manage customer interactions across multiple tools and channels, which creates gaps, missed opportunities, and inconsistent client experiences.

Our Customer Experience solution connects those parts into a single structure and introduces the systems, needed to manage the customer journey more effectively.

Most companies manage customer interactions across multiple tools and channels, which creates gaps, missed opportunities, and inconsistent client experiences.

Our Customer Experience solution connects those parts into a single structure and introduces the systems, needed to manage the customer journey more effectively.

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Custom Automated Systems logo
gmail logo
France Flag
Japan Flag
Russia Flag
South Korea Flag
Indian Flag
Portugal Flag
Custom Automated Systems logo
gmail logo
France Flag
Japan Flag
Russia Flag
South Korea Flag
Indian Flag
Portugal Flag

Our Offer

Our Offer

We provide end-to-end customer experience solutions that align people, processes, and technology.

We provide end-to-end customer experience solutions that align people, processes, and technology.

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CJM & CX Strategy

CJM & CX Strategy

Understand how customers interact with your brand and identify opportunities for improvement.

We will create a retention-focused strategy focused on usability, personalization and simple integration into your existing, both digital and physical, processes.

Understand how customers interact with your brand and identify opportunities for improvement.

We will create a retention-focused strategy focused on usability, personalization and simple integration into your existing, both digital and physical, processes.

CRM & CX Platform Implementation

CRM & CX Platform Implementation

Implement and customize CRM and customer experience platforms to bring all customer data into one place, improving service quality and supporting team communication.

We will connect phone, email, web, and other customer interactions into one consistent system that fits your existing digital and physical processes.

This allows you to see the full customer picture and manage communication consistently.

Implement and customize CRM and customer experience platforms to bring all customer data into one place, improving service quality and supporting team communication.

We will connect phone, email, web, and other customer interactions into one consistent system that fits your existing digital and physical processes.

This allows you to see the full customer picture and manage communication consistently.

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Personalization & Analytics

Personalization & Analytics

Use collected data and performance tracking to personalize the system to your taste and approach.

We will analyze customer satisfaction, engagement levels, and behavior to keep you informed and continuously improve how your business interacts with clients.

Use collected data and performance tracking to personalize the system to your taste and approach.

We will analyze customer satisfaction, engagement levels, and behavior to keep you informed and continuously improve how your business interacts with clients.

Want to learn what else you can get?

Want to learn what else you can get?

Want to learn what else you can get?

Use Cases

Use Cases

We build and deploy ERP solutions that improve efficiency, enhance decision-making, and support long-term growth.

We build and deploy ERP solutions that improve efficiency, enhance decision-making, and support long-term growth.

Customer onboarding and engagement

Set up structured communication and touchpoints that help new customers get value quickly and stay engaged.

Customer onboarding and engagement

Set up structured communication and touchpoints that help new customers get value quickly and stay engaged.

Customer onboarding and engagement

Set up structured communication and touchpoints that help new customers get value quickly and stay engaged.

Sales and account management experiences

Create a clear system for managing client relationships, tracking interactions, and maintaining consistent follow-ups.

Sales and account management experiences

Create a clear system for managing client relationships, tracking interactions, and maintaining consistent follow-ups.

Sales and account management experiences

Create a clear system for managing client relationships, tracking interactions, and maintaining consistent follow-ups.

Feedback and satisfaction tracking

Set up simple ways to collect and monitor customer feedback at key moments to maintain business reputation.

Feedback and satisfaction tracking

Set up simple ways to collect and monitor customer feedback at key moments to maintain business reputation.

Feedback and satisfaction tracking

Set up simple ways to collect and monitor customer feedback at key moments to maintain business reputation.

Loyalty and retention programs

Design programs and communication flows that encourage repeat business and long-term customer relationships.

Loyalty and retention programs

Design programs and communication flows that encourage repeat business and long-term customer relationships.

Loyalty and retention programs

Design programs and communication flows that encourage repeat business and long-term customer relationships.

Why CAS?

Why CAS?

The key benefit of getting a custom service is its flexibility around your needs and wants.

The key benefit of getting a custom service is its flexibility around your needs and wants.

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Years of Real Experience

Spent working inside customer and operations environments, which gave us hand-on experience with issues we solve now.

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Years of Real Experience

Spent working inside customer and operations environments, which gave us hand-on experience with issues we solve now.

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Years of Real Experience

Spent working inside customer and operations environments, which gave us hand-on experience with issues we solve now.

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Support From Us

Our team is available to assist with questions, adjustments, and issues at any stage of daily use.

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Support From Us

Our team is available to assist with questions, adjustments, and issues at any stage of daily use.

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Support From Us

Our team is available to assist with questions, adjustments, and issues at any stage of daily use.

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Average ROI

Most clients recover their investment within the first 6 months through time savings and reduced errors. After that — it’s pure operational profit.

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Average ROI

Most clients recover their investment within the first 6 months through time savings and reduced errors. After that — it’s pure operational profit.

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Average ROI

Most clients recover their investment within the first 6 months through time savings and reduced errors. After that — it’s pure operational profit.

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Integrations Available

We support connections with hundreds of tools, platforms, and communication channels to fit your existing systems.

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Integrations Available

We support connections with hundreds of tools, platforms, and communication channels to fit your existing systems.

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Integrations Available

We support connections with hundreds of tools, platforms, and communication channels to fit your existing systems.